YMCA TENNIS COURT USE & REFUND POLICIES UPDATED AS OF SEPTEMBER 2009
(No loud noises, horse playing or hanging on the nets)

1)  FOR YMCA MEMBERS ONLY AND THEIR PAYING GUEST

• Members can include non-members if their guests pay the guest fee of $10.00. Guests must pay the guest fee even if they area member of another YMCA and can only use the Henderson YMCA a maximum of 12 times per calendar year.
• Must sign the book.
• Groups can consist of different players.
• Like all Y members, membership card must be shown at the Service desk upon each visit and taken upon leaving the Y. Members are allowed I sign-in per month without their card.
• Court reservations given priority; with rentals, special events and lessons displacing reservations only as is necessary. Refunds will be given for all displaced times.

2)  COURT RESERVATIONS & FEE
(Assistance available for low income)
Previous or current year reservation days/times will not be "saved" for future years.

• PER COURT FEE; MAY-SEPT, $11 per hour; OCT-APRIL, $15 per hour, with a maximum of 4 people per court. If only 1 court is paid for, players can not use the second court, even if not used.

• No discount of court fee for long term permanent court time reservations.
• Month to month reservations may be done by phone if paying by VISA or Master Card.
• Reservations for longer than 1 month must be done in person and a form filled out.
• DAILY WALK IN Reservations By Members or guests is Allowed, if a Court is Available.
• Only current Y members can make a long term court reservations-more than 1 play time.

Reservations must be done in ½ hour increments minimum and a maximum of 2 hours per court. Month to month change/cancel1ation requests require a 48 hour notice in person or by phone: members risk refund if phone cancellation can't be verified by a Y employee. Change/cancellation request longer than 1 month away require form to be filled out.

• Must pay fill court fees at time of reservation for all court time the member wishes to secure for their group lISe. Visa and Master Card accepted in person or over the phone.
• Time slots not secured with a payment, can not be "'saved" for any member, and court reservations can not be transferred to any other Y member.

Only prepaid court reservations are to be put in the Tennis Reservation Book.

• Members may make prepaid reservations as far in advance as April and may pay by check., Visa or Master Card. (Cash payments are discouraged in case of no receipt.)
• Refunds will only be given if the member reserving the court notifies the YMCA at least 48 hours in advance of the reservation time, in writing or phone. Written notification is recommended. No refund given if phone cancellation can not be verified by a Y employee.
• Full refund given if due to facility problem, Y closing due to inclement weather, special event or rental. No refund or credit given for players not showing up at reserved times, unless due to one of the above reasons. No other time slots will be given and no extension of the reserved time. All players must exit the court at the end of their reserved time, even if the court(s) are not reserved after this time.

(GUM, SODA, SNACKS, FOOD, ALCOHOL & SMOKING ARE NOT ALLOWED INSIDE)

3) TENNIS AGE USE POLICY

• Must be at least age 10 to reserve and prepay for court time without an adult.
• Under age 10 may only play tennis on courts IF with a parent, adult or relative age 16 or older who also is a Y member, or if child is enrolled in a Y tennis lesson and then for the class time period only.
• The multi-rec facility is for members to play tennis or walk/jog; not a play area or babysitting site; children under age 10 not playing tennis or not walking/jogging alongside a parent are NOT ALLOWED INSIDE THE TENNIS/WALK/JOG area.
• Children 10 or older may use the walk/jog track as long as they are not fooling around.

4) TENNIS EQUIPMENT & BALLS

• The Y has a few older racquets and balls available for members or guests to use, if they don't have their own equipment or forget it, so as not to lose their court time.

5) REASONS OR MEMBERSHIP TERMINATION BY THE YMCA

• Any type of misuse of multi-rec facility; the emergency exits, letting people in thru emergency doors or windows; abusive or offensive conduct, language or threats toward another member or Y staff, will be cause for the Executive Director to terminate the person(s) Y membership and use of any Y facilities for up to 1 year, depending on the severity of the action and cooperation of the person. No refunds or credits will be given on any remaining membership or pre-paid court fees.

6)  MULTI-REC/TENNIS FACILITY RENTAL/TOURNAMENTS

• Rentals will be limited to several tennis tournaments during the winter months. Written signage will be put up to notify members when area will be closed.

7)  OUTSIDE GROUP USAGE & TENNIS LESSONS

• Will try to limit to the least used court times as much as possible, so we can better serve our tennis playing members. Youth lessons may be offered during the day, right after school or on Saturday mornings for 1-2 hours. Lesson fees will be in line with what other Y programs charge, so more kids can participate.

Saturday Tennis Lessons sign-up form